Security & Life Safety
FIRE LIFE SAFETY VIDEO
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LiveSafe is our two-way emergency communication application that allows you, our tenants, to get real time safety & security notifications and to share important information with Brookfield that could impact our entire community.
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Select Brookfield and then your property location. Then you’re all set!
Call 911 - Should always be called first in an emergency
- NYPD: 1st Precinct
- FDNY: Engine 4, Ladder 15
Building Fire Command Center & 24/7 Security Desk
- Contact Number: (212) 528-2657
- Contact Number: (212) 528-2660
HEIGHTENED SECURITY MEASURES
The following are examples of heightened security measures that may be implemented if there is an elevated threat level to the property/area/region:
- Extra or more frequent patrols by security personnel
- More frequent inspection of restroom facilities, stairwells, and trash receptacles
- Physical inspections of ID cards at entrance
- Random inspections of baggage
- Expand package screening to include uniformed delivery services (FedEx, UPS, DHL, etc.)
- Enhanced screening of all vehicles entering the building at loading docks, freight areas and parking garages (loading docks and freight elevators may be closed)
- Restrictions on building access
OFFICE SAFETY TIPS
- Immediately following the separation of an employee (resigning, retiring or termination), deactivate ID Badge/Access Card and notify security.
- Avoid giving keys to outsiders for special deliveries or for early/late arrival for special purposes.
- Valuables of any kind should never be left unattended.
- All visitors, including messengers and delivery personnel, should be escorted while in your office space.
- Never leave the reception area unattended with the door unlocked.
- Immediately report any suspicious activity to Security or the Property Management Office.
OUTSIDE ASSEMBLY AREA
During an emergency where an evacuation is needed, please exit the building via the nearest safe stairwell in an orderly manner to your pre-determined primary or secondary assembly areas.
Stairwells entrances are located on the north and south side of the Building’s core in close proximity to the lavatories.
Primary Assembly Area - Out and away from the building towards Rockerfeller Park.
Upon exiting the building or directed by the Fire Life Safety Director, evacuees will be directed north west along the Hudson River.
Alternate Assembly Area - Out and away from the building towards the southwest Promenade.
Upon exiting the building or directed by the Fire Life Safety Director, evacuees will be directed south west along the Hudson River.
An Active Shooter is an individual actively engaged in killing or attempting to kill people in a confined and populated area; in most cases, active shooters use firearms and there is no pattern or method to their selection of victims. Active shooter situations are unpredictable and evolve quickly. Typically, the immediate deployment of law enforcement is required to stop the shooting and mitigate harm to victims. Because active shooter situations are often over within 10 to 15 minutes, individuals must be prepared both mentally and physically to deal with an active shooter situation before law enforcement arrives on the scene.
The information presented herein has been obtained from the Department of Homeland Security for your reference and preparedness regarding active shooter situations.
How to Respond When an Active Shooter Is In Your Vicinity?
Quickly determine the most reasonable way to protect your own life. Remember that customers and clients are likely to follow the lead of employees and managers during an active shooter situation.
If there is an accessible escape route, attempt to evacuate the premises. Be sure to:
- Have an escape route and plan in mind
- Evacuate regardless of whether others agree to follow
- Leave your belongings behind
- Help others escape, if possible
- Prevent individuals from entering an area where the active shooter may be
- Keep your hands visible
- Follow the instructions of any police officers
- Do not attempt to move wounded people
- Call 911 when you are safe
If evacuation is not possible, find a place to hide where the active shooter is less likely to find you.
Your hiding place should:
- Be out of the active shooter’s view
- Provide protection if shots are fired in your direction (i.e., an office with a closed door and locked door)
- Not trap you or restrict your options for movement
- To prevent an active shooter from entering your hiding place:
- Lock the door
- Blockade the door with heavy furniture
- If the active shooter is nearby:
- Lock the door
- Silence your cell phone and/or pager
- Turn off any source of noise (i.e., radios, televisions)
- Hide behind large items (i.e., cabinets, desks)
- Remain quiet
If evacuation and hiding out are not possible:
- Remain calm
- Dial 911, if possible, to alert police to the active shooter’s location
- If you cannot speak, leave the line open and allow the dispatcher to listen
As a last resort, and only when your life is in imminent danger, attempt to disrupt and/or incapacitate the active shooter by:
- Acting as aggressively as possible against him/her
- Throwing items and improvising weapons
- Committing to your actions
In the event of a bomb threat either through a telephone call or by other means, the following procedure should be followed:
- Remain calm
- Try to keep the caller talking as long as possible
- Ask the person to repeat part of his message
- Write down the message and obtain as much relevant information as possible
Below are some of the items listed on the form along with other information that would aid in the investigation:
- Time the call was received?
- When is the bomb due to explode?
- Identification of the caller?
- Why was the bomb put there?
Try to recall every statement made by the caller and find out as much as possible about the caller. For example:
- Voice characteristics (educated, low, high-pitched, accent)
- Speech (fast, slow, nervous, slurred throat drinks or drugs)
- Manner (calm, angry, hysterical, humorous)
- Background noises (road traffic, music, giggling, aircraft)
After a bomb threat call has been received, immediately notify the Property Office. The Property Manager will coordinate the search activities and make necessary notifications.
If you become aware of a bomb threat via other means (email, letter, etc):
Letter bombs are designed to travel safely but to explode when opened, triggered by either mechanical (spring loaded) or electrical means.
Some signs to look for:
- Size - Is the letter unusually thick?
- Weight - Is it heavy? An effective letter bomb will weigh over two ounces. Few first class letters weigh as much
- Balance - Is it heavier on one end?
- Appearance - Are there grease marks on the envelope or wrapping caused by sweating of an explosive? Is the envelope sealed more tightly than usual or taped shut? Does it bear an unusual style of writing?
- Odor - Is there a smell of almonds or marzipan?
If you consider a parcel or letter suspicious, DO NOT OPEN IT. Immediately inform the Police Bomb Squad by calling 911 and then notify Security at (212) 528-2648 and the Property Management Office (212) 225-2660.
Identifying a Suspicious Package
- A suspicious letter or parcel might have some of the following indicators:
- Origin - Postmark or name of sender is unusual, unknown, or no further address is given
- Postage - Excessive or inadequate postage
- Balance - The letter is lopsided or unusually thick
- Weight - The letter or package seems heavy for its size
- Contents - Stiffness or springiness of contents; protruding wires or components; oily outer wrapping or envelope; feels like it contains powdery substance (When checking, do not bend excessively)
- Smell - Particularly almond or other suspicious odors
- Writing - Handwriting of sender is not familiar or indicates a foreign style not normally received by recipient. Common words or names are misspelled
- Rub-on block lettering
Handling a Suspicious Package
- Do not excessively handle or open a suspicious package.
- Immediately segregate it in an unused room or space
- Attempt to verify the sender and/or the legitimacy of the package (i.e. ask the recipient if he/she was expecting a package that matches the suspect package's size and shape)
- If the letter or parcel remains suspect, call the police
- Incident Response Protocol for Suspect Nuclear or Biological Release
- Contain the material to minimize the impacted area
- Contain the material to minimize the number of individuals exposed
- Contain the potential impacted individuals to ensure that they receive proper medical attention
- Remove non-impacted individuals from the area as quickly as possible
- Maintain control of all potentially impact materials
- Notify your supervisor
- Notify local Emergency Response Authorities (Call 911)
- Notify Property Management Office at (212) 528-2660
- Notify coworkers in area
If material is released, impacted or potentially impacted individuals should move from immediate area to adjacent control area. Minimize activities until appropriate response staff arrives. If absolutely necessary, move impacted individuals into nearest bathroom facility on floor.
Non-impacted individuals on the impacted floor should be evacuated and await further instructions from response team.
The HVAC (heating and ventilation) system for impacted and adjacent areas, as well as for bathrooms/kitchens will be immediately turned off by the property engineers.
Isolate the impacted area(s), e.g. shut door during exit. Do not allow any unprotected personnel into the impacted area.
Retain all impacted material for response team.
Should evacuation become necessary, the authority and responsibility rests with the local officials of government. Neither the Property Management Office, Managing Agent nor Owner can assume responsibility for any consequences resulting from the decision to evacuate or not to evacuate.
CHEMICAL, BIOLOGICAL, AND RADIOACTIVE (CBR) RELEASE
If there is a CBR release including an envelope “white powder” and potential exposure:
- Call 911 via LiveSafe
- Call the Brookfield Security/Property Management Office
- Isolate anyone who has been exposed should
- Anyone exposed should wash hands and other exposed skin with soap and water if a wash station is in the immediate area.
- Do not touch or move the item or material
- Keep the area isolated
- Do not allow any other individuals to enter the area.
Occasionally elevator service can be interrupted when the control panel perceives a possibly dangerous situation. Our property's elevator equipment is designed to stop at the slightest hint of an unsafe condition occurring, which may be a threat to the passengers.
- If elevator service is interrupted while you are a passenger, remain calm.
- Do not attempt to force the elevator doors open or leave the cab.
- Press the Alarm button and it will summon the assistance of the security console 24 hours a day.
If you see or smell smoke, call Security immediately.
If you see flames, evacuate your area immediately and close all doors behind you. DO NOT attempt to fight the fire, no matter how small; it may spread faster than you think, entrapping you and others. A safe and orderly evacuation is the first priority. If you have not heard a fire alarm announcement in the building, activate the nearest pull-box, located near each stairwell entrance, by pulling the lever, and then call Security.
If you are involved in a fire situation, remain calm. Listen for information and instructions being announced over the building's public address system.
At the direction of property staff or the Floor Marshal, evacuate the floor via the Emergency Exit Stairwell proceeding as follows:
- Check doors with the back of your hand before opening them. If door or knob is hot, don't open it. If it feels cool, brace the door with your foot and open slightly to look for smoke and feel for heat. If the air appears to be cool, proceed into the stairwell
- Walk down the stairs and exit the building. Assemble in groups with your Floor Marshal for roll call
- Personnel needing assistance should assemble near the designated stairwell to await evacuation by rescue teams
- When all personnel have evacuated the floor, close the stairwell door. This prevents loss of pressure necessary to maintain clean air in the stairwells
The Fire Provisions section of this handbook contains very important information. Each tenant should be familiar with the information provided on the following pages. Listed below are a number of links to help find specific information quickly and easily.
Brookfield is proud of its efforts to provide the highest possible levels of fire and life safety protection, which include fire and life safety education, as well as planning for emergencies. It is important that each Brookfield tenant is well informed on all issues related to fire and life safety through the following measures:
- Tenants are given materials describing emergency guidelines and bomb threat checklists for distribution to all employees
- The tenant Fire Safety Team personnel receive the Tenant Emergency Action Plan written specifically for 300 Vesey Street tenants
- Brookfield provides semi-annual fire life safety training for tenants where a customized video and Power Point presentation review all of the building’s safety features
- Brookfield holds semi-annual fire drills to ensure tenants know how to react in an emergency
- Brookfield, in conjunction with security consultants, holds seminars for tenants as well as property staff. Seminar topics include fire life safety, bomb threat preparedness, and other security related issues.
Building Fire Safety Plan
The fire safety plan relies on technology, including fire alarm and communications systems, smoke detectors, sprinklers, pressurization systems, door closers, and other safety mechanisms, and on Brookfield Office Properties' highly trained staff and tenants, designated to assist with evacuation/relocation.
Tenant Emergency Personnel
A crucial step in the development of an evacuation plan is the appointment of Tenant Floor Wardens and Alternates; these individuals should have strong personalities and the ability to take charge in the event of an emergency. Strong decision action early in an emergency may save lives.
In the case of multiple-tenant floors, a Suite Warden is appointed for each tenant. Each tenant will be required to man all safety team positions on each floor and should check stairwells and restrooms in an emergency.
Floor Warden's Responsibilities
Know all disabled persons on the floor (including those temporarily disabled, as with a bone fracture, etc.) and assign people who are capable of evacuating disabled employees down the Emergency Stairwells.
Instruct all employees on the floor as to the following:
- Locations of emergency stairwells
- Locations of fire extinguishers
- Locations of fire-pull stations
- Never to use the Elevators during and alarm
- Establish a meeting place outside the building where all employees should assemble for check-in
- Ensure that no one re-enters the building
General Evacuation Procedure
In the event of an emergency or disruption to the Building's normal operation the first reaction should be to REMAIN CALM and call the Management Office to report the emergency this will set in motion several events simultaneously:
- Immediate dispatch of qualified assistance for fire, medical or other emergencies
- Call to municipal assistance organizations, i.e., fire, police, EMS
- In the event it is necessary to evacuate part or all of the building, remain CALM and LISTEN to the instructions being given over the public address system, and by property staff
- Emergency Exit Stairwells are to be used for evacuation. DO NOT USE ELEVATORS unless instructed to do so over the public address system, or by Police or Fire Department representatives. Stairwell entrances are located on the north and south side of the Building's core in close proximity to the lavatories
When using the Emergency Exit Stairwell, keep to the right so that incoming emergency personnel can utilize the stairwell.
An up-to-date listing of all personnel who may need assistance should be kept by the Suite Marshal and be on file with the Management Office.
Plans for After an Emergency
Tenants should pre-assign a coordinator who will act as liaison between your company and officials from the Fire Department and building personnel.
The coordinator and property management will work to establish a communications network for all employees in order to pass-on important information.
The following recommendations are made to assist you in disseminating a fire prevention program to your employees:
- Never leave electrical appliances unattended
- Never use immersion-type heating devices
- Avoid electrical overloading and multiple plugs
- Do not use undersized or lightweight extension cords
- Never empty ashtrays or throw matches, cigarettes, cigars or pipe ashes into wastebaskets
- Report failure of any electrical outlets or lights to the Management Office
- Flammable liquids should be stored in a safe area away from heat sources
- Keep paper at least six to eight feet away from operating machinery
- Know the location and type of fire extinguishers in your premises
- Keep fire extinguishers in high hazard areas such as photocopy rooms and employee lounges
- Know the usable time limit of the fire extinguishers available to you
- Know relevant exit locations
- Practice good housekeeping near your desk, in storage areas, in mechanical rooms and in the area of exit doors and hallways
Life and Safety Systems Testing and Fire Drills
Fire drills are held twice a year. A letter giving the date and time of the planned fire drill is sent to tenants in advance. Tenants are requested to supply or update an existing list that shows the fire wardens, assistant floor wardens, and searchers, and a current list of employees who would require assistance in case of relocation/evacuation.
During a fire drill - and in an actual fire emergency - employees should move calmly and quickly to the nearest fire exit and proceed to their relocation floor.
Fire drills are conducted as follows:
- Security personnel dispatch security officers to the affected floor, the floor above, and the floor below
- Fire alarm is activated
- Security officers on the affected floors observe the conduct of tenants and guests, ensuring that all areas of the floor are participating
- Security officers confirm that the floor wardens and assistant floor wardens are evacuating their assigned areas and closing doors behind them, and that searchers are checking restrooms, mail rooms, conference rooms, etc., as required
- These procedures are repeated for each affected floor
- After the drill has been successfully completed, an “all clear” announcement is made, and tenants may resume normal duties
- When the fire drill for each floor has been completed, the building manager will notify tenants in writing of the overall results of the drill and of specific problems
Relocation and Evacuation in the Case of Fire Emergencies
In order to ensure the safety of building occupants, it may be necessary to relocate or evacuate some, or all, personnel during emergencies. A schedule of designated relocation floors is provided to tenants in the annual training session and is also available by contacting the Property Management Office.
A relocation, and if required, a full evacuation, must be an orderly and structured process. Upon a fire alarm, tenants and visitors should take the following steps:
- Assist the Floor Warden in directing persons to the designated relocation floor
- If possible, close all doors, as this will slow the spread of fire
- Walk quickly; but do not run
- Keep to the right in halls and stairwells and stay in single file
- Hold the handrail when in the stairwell
- Merge alternately when two lines meet at various floor landings. Proceed in an orderly manner
- Do not turn back for any reason
- Before entering through a closed door, place your hand on the door. If the door is hot, do not open it. You may be entering a fire or endangering the lives of the people in your charge. If there is evidence of fire or smoke on the designated relocation floor (doors warm, alarm is sounding on relocation floor, or smoke is present), continue down the stairs to the next “safe” floor
- Adhere strictly to the no smoking rule
- Keep conversation to a minimum
- Do not use elevators when there is a fire alarm in your elevator bank Elevators can spread smoke from floor to floor and potentially become a trap if impaired by smokes or fire damage. The Fire Department may also require the elevators to move equipment or rescue occupants
- Do not return to your floor until the “Back to Normal” announcement has been made
- If told to evacuate the building by Fire Department or Building personnel, exit via the stairwell to the street or lobby level, out the doors, and away from the building to your pre-arranged assembly point
- 300 Vesey re-entry floors are located on the 4th, 8th and 12th floors.
In the event of a medical emergency or accident involving personal injury, call 911, and then call the Property Management Office/Security. Give the Receptionist/Security Officer the Tenant name, floor, location on the floor and the type of accident or medical emergency.
Security will respond immediately to your premises and will again summon the appropriate municipalities, EMTs, fire, rescue, or police.
While waiting for Security:
- DO NOT move the injured person. Keep them warm and calm
- Advise your company safety coordinator
- Have someone from your office meet the emergency team at the freight elevator on your floor
NON-FIRE EMERGENCY RESPONSES
- Do not evacuate
- Remain where you are or go to your pre-determined shelter in place location
- The best location will be determined by the type of event
- Particularly important during hazardous material incidents, severe weather etc.
In Building Relocation
- Do not evacuate
- Move to an area of safety within the same building
- The area is pre-determined and isolated, away from exterior walls and open floor space.
- Evacuation of only some individuals in a building
- Movement of individuals utilizing the stairs, and possibly some elevators
- Coordinated through instructions over the Public Address system or Floor Wardens.
- Report to your pre-determined outside assembly area
- Evacuation of all individuals in a building
- Coordinated through instructions over the PA system or Floor Wardens
- Do not run, or push others
- Individuals who require assistance will be evacuated by responding emergency personnel
- Report to your pre-determined outside assembly area
In the event of a power outage, remain calm and call the Property Management Office immediately. Listen for information and instructions from the Building's public address system. An emergency generator will automatically operate selected equipment, such as lights in stairwells and common areas, and the public address system.
During a power outage turn off as much equipment as possible to minimize disruption and damage once power is restored.
Evacuation in the Case of Blackout (Loss of Electricity)
If a partial or complete loss of electrical power occurs, backup generators will power certain systems, including life-safety systems and some elevators for emergency personnel use. Property management will determine the appropriate response to a loss of power. In general, the decision regarding the action to be taken in a blackout situation will depend on the estimated duration of the blackout.
Security will keep building occupants informed by using radios and/or the voice communication system. If building management has determined that the blackout will be short-term and no evacuation is necessary, Security personnel will announce that the blackout is temporary and will ask that building occupants remain calm and await the restoration of power. If the blackout is expected to last for an extended period, or its probable duration cannot be determined, the building manager may order evacuation of the affected areas.
- If evacuation is deemed necessary, security officers will assist building occupants in evacuating the building. To be successful and avoid panic and confusion, an evacuation in the case of blackout must be an orderly and structured process.
- The evacuation will begin at the top of the building and proceed down to the lowest floor.
- Security officers will be dispatched to the floor to assist with the floor-by-floor evacuation of the building.
- Security will announce the plan to evacuate over the voice communications system. Evacuation normally takes place one floor at a time.
- Women should remove high-heeled shoes to make walking easier and less dangerous.
- Personnel should remain calm and quiet, and move to the nearest fire exit. Do not attempt to use elevators.
- If an individual on a floor is disabled or cannot walk down the stairs, a security officer will request that a co-worker stay behind with the disabled person until another means of evacuation becomes available. The security officer will inform Security of every person who is stranded on each floor .
- When the security officer has determined that the evacuation of a floor is complete, he or she will notify Security and will then proceed to the floor below. The evacuation procedure is repeated for each floor until the affected floors are completely evacuated.
- No one (other than emergency or repair personnel) will be permitted to enter the building until an all clear is declared and building personnel are permitted to return.
When severe weather conditions become apparent, the U.S. Weather Bureau describes conditions by two (2) classifications, a Watch or a Warning. This applies to the reporting of severe thunderstorms, the approach of weather conditions favoring the formation of tornadoes, a hurricane condition, a winter storm condition, etc. A Watch becomes effective when atmospheric conditions are right to produce the particular weather phenomenon. A Warning means that the weather condition has been spotted and prompt action must be taken for safety.
Except in very rare circumstances, the decision to evacuate the building based on the above weather reports will not be made by Property Management, but rather by each tenant company. However, in the event these conditions do exist, the following guidelines should be kept in mind:
- Move away from outside windows. If the windows in your offices are supplied with blinds, close the blinds (this will provide protection from broken glass)
- Do not panic
- If evacuated, lock all desk drawers and take all items of value with you
- If evacuated, use a route that is in the building interior and stay away from large expanses of glass and windows
- Use the stairwells rather than the elevators
- If evacuated, do not return to your office until advised to do so
- Suspicious and/or Threatening Person
- If you see suspicious or offensive persons in the building, please call Security. If possible, make note of appearance, clothing, etc. in order to assist building security in identifying and locating them immediately
Report any situation involving a threatening person to the Police Department by calling 911 and then notify Security, IMMEDIATELY. Provide as much information as possible including a physical description of the person(s) and their location, whether or not they are armed, the number of hostages and their location (if any).